Value-Added Services

CSI goes the extra mile with value-added services that maximize the investment you’ve made in your people. Our goals align with yours. We don’t surprise you with hidden or add-on fees. We don’t rest until we’ve met your expectations.

Experienced Account Managers

Our dedicated account managers lead the process and work with you tailoring programs for your industry, goals and culture. We proactively analyze user statistics to help you get the most out of your investment as discussed in our 30-day, quarterly and annual account reviews.

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Training and support

white service bell with a background of violet circle

Training is the critical element in the reward and recognition strategy process ensuring all levels of leadership including front-line managers understand and execute their roles.

Our training consists of:

  • Senior Leader(s) – strategy and expectations
  • Review programs embedded in the system
  • Software system tutorial
  • Roles and Responsibilities
  • Presentation tips based on recognition type

We provide train-the-trainer sessions, webinars and print materials to ensure understanding and participation.

Our toolkit of helpful tips and our friendly, experienced team will answer any questions you have.

Branding and Communication

Communication is the first step to engaging employees and managers in the reward and recognition process. We work closely with you to tailor a communication strategy for maximum impact.

Program communications are delivered in the media that best fit your culture, budget and demographics. Social media feeds, intranet integration, pre-launch and program teasers keep the programs fresh and interesting.

Our graphic designers ensure your interface and print materials reflect the branding and cultural cues of your organization.

A tent card and brochure

Announcement Posters & Tent Cards

Variations of greetings card


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B-day Award

Three certificates of recognition

Recognition Certificates